About the Company

Gulf Care Factory is a manufacturer of healthcare products, which is located in Abha, Saudi Arabia. The company manufactures a wide variety of medical and hygiene product and has numerous production lines with high requirements of quality control, good stock department and good financial reporting in order to operate within the compliance and efficiency of the company. Gulf Care Factory had a growing distribution footprint and to enable the organization to support its future growth, it required a modern digital infrastructure to streamline operations.

The Challenge

Gulf Care Factory has been known to provide high quality medical products which have been facilitated by controlled manufacturing processes and new production facilities. As the company has grown and with more demand in the market, it needed a standardized ERP system to remove manual processes and minimize operational risks and have a complete view of production, inventory, sales, and finance.

Summary

Gulf Care prior to the implementation of SowaanERP had experienced process fragmentation, sluggish reporting and had limited control over production and inventory. SowaanERP implemented an entire ERP system of manufacturing, stock, QA/QC, accounting, purchasing and sales distribution. Its solution had guaranteed consistency in operations, real-time monitoring, and ZATCA-compliant financial management.

Challenges Faced

People-centric production tracking and centralized planning.
There is no live presence of raw materials, WIP, and finished products.
As well as inconsistent QA/QC checkpoints throughout manufacturing circle.
Delays in sales and purchases processes.
Poor financial disclosures and reconciliation challenge.
Need for ZATCA Phase 2–compliant invoicing
Absence of organization in monitoring of sales team distribution.

Solution

The system adopted by SowaanERP was an all-in-one solution with modules tailored to Gulf Care Factory:

Manufacturing Module

BOM, work orders, batch processing, yield monitoring and production planning are automated.

Stock Module

Multi warehouse tracking, valuation, and variances of stock in real time.

QA & QC Module

Planning of inspections, capturing of defects and quality records of every stage of production.

Sales & Distribution Module

Processing of orders, invoicing, route allocation and tracking of the performance of field sales teams.

Finance Module

Processing of orders, invoicing, route allocation and tracking of the performance of field sales teams.Automated ledger updates, costing, reconciliation and complete ZATCA Phase 2 compliant invoicing.

Procurement Module

Manager supply, computerized purchase orders, authorization workflow and schedule payments.

Outcome

Improved efficiency of operations and fewer manual errors.
Accuracy of inventory in real-time of raw material receiving to final products.
Improved product quality based on organization of QA/QC.
Sales order fulfillment and performance of sales team is improved.
Complete financial transparency including automated reporting.
Adherence to ZATCA Phase 2 e-invoicing regulations.
An expandable online system that is ready to grow.

What Our Client Say

SowaanERP provided full transparency about our manufacturing, inventory and financial processes. It has highly enhanced our productivity and management in all the departments.

Gulf Care Factory